Why are my preceptors not in the new Peepity?

Why are my preceptors not in the new Peepity?

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My preceptor did Peepity with another student just a couple of days ago, but I can’t find her in the drop down list as a preceptor? This has happened before, what do I do about it?

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Posted by Jonathan Priest (Questions: 1, Answers: 1)
Asked on March 2, 2022
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Jonathan,

When this happens, there are several reasons. The most likely is that the preceptor has put a different name as their "Full Name" in their profile. Can you provide me with the name of your preceptor and I can check on it? If you would prefer, you can email me the preceptor name versus putting it here. Use this email - [email protected]

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Posted by Nicole Bernd (Questions: 9, Answers: 37)
Answered on March 4, 2022
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Jonathan,

We have not heard from you and will close this thread. Please know that we did find one issue that was cutting off some of the preceptors and have installed code to fix the issue. Please advise if you are still experiencing any issues.

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Posted by Nicole Bernd (Questions: 9, Answers: 37)
Answered on March 7, 2022
I have had the issue two more times. I can do a preceptor evaluation for my preceptor but I cannot find them when I request skills. They have changed their profile to include Utah as their state.
(Jonathan Priest at March 19, 2022)
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